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Privacy Policy

This statement includes information about:

KCI Web site Privacy Policy

This Privacy Policy is currently being reviewed and updated based on the new EU General Data Protection Regulation.

Privacy is very important to KCI. We also understand that privacy is very important to you. This Privacy Policy tells you how we protect and use information we gather through this KCI Web site based in the United Kingdom. Some KCI affiliates and subsidiaries (as defined in the Terms of Use) operate other Web sites. This Privacy Policy does not apply to other KCI Web sites. You should review the privacy policy posted on other KCI Web sites when you visit them. This Privacy Policy and Web site are intended for a United States audience.

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this Web site, or by following a link from this Web site.

This site is not intended for children under the age of 13. KCI will not knowingly collect personally identifiable information via this site from visitors in this age group. Parents are encouraged to talk with their children about the use of the Internet and the information they disclose to Internet sites. Please contact KCI if you think we may have collected information from a child in this age group.

As you use this site, certain anonymous, non-personal information can be passively collected (collected without you actively providing the information) using technologies such as, but not limited to, “cookies”, “Internet tags”, “Internet Protocol Addresses (IP)”, “Web beacons” and “Navigational data” collection methods. Non-personal information may include, but is not limited to, the following:

  • the type of web browser software you use (for example, Netscape Navigator or Internet Explorer)
  • the name of the domain from which you access the Internet
  • the Internet address of the Web site from which you linked directly to our Web site
  • the date and time you access our Web site
  • the search terms you use
  • the links on which you click
  • personal information that has been made non-personal or anonymised (i.e., information that no longer reflects or references an individually identifiable user)

Your Internet browser automatically transmits to this site some of this information, such as the URL of the Web site you just accessed prior to this site, and the IP address and browser version your computer uses. The use of cookies, Web beacons and Internet tags can be used to collect this information from your computer. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information we collect using cookies is non-personal information. You may be able to set your computer to refuse cookies altogether, but certain features of the site may not work without them. KCI may use this information for such things as providing better site service, customisation of the site based on user preferences, compilation of statistics and trends, market research and other uses to improve this site an d our service to visitors. This information is not combined with personally identifiable information collected in other parts of this site, unless you have consented. You may also choose to allow us to personalise your visits to the site, in which case we will ask you for certain personal information to make your visits to our site more helpful to you. When this information is combined with the non-personal information we collect as described above, KCI will be able to tell that you have visited our site before and can personalise your access to the site, for example, by telling you about new features that may be of interest to you or to help you automatically visit your country of origin.

As mentioned above, KCI will use non-personal information from you to help us make this site more useful to visitors. KCI will also use non-personal information for other business purposes. For example, we may use non-personal information or aggregate non-personal information to:

  • create reports for internal use to develop programs, products, services or content
  • customise the information or services that are of interest to you
  • share it with or sell it to third parties
  • provide aggregated “traffic statistics” and “response rates” to third parties

In the ordinary course of business, KCI will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products or information that you order (or request) on our Web site. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third party, we will not authorise them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide. We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. If you so request or otherwise consent by using a reply, feedback or “contact me” feature of this site, KCI may use information collected from this site to communicate with you, in addition to the other purposes specified in this Privacy Policy.

In the ordinary course of business, KCI will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products or information that you order (or request) on our Web site. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide. We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

KCI may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. KCI may cooperate with law enforcement authorities in investigating and prosecuting Web site visitors who violate our rules or engage in behaviour which is harmful to other visitors (or illegal).
KCI may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • enforce this Privacy Policy and the other rules about your use of this Web site
  • protect our rights or property
  • protect someone's health, safety or welfare
  • comply with a law or regulation, court order or other legal process 

KCI may contact you periodically by e-mail, mail or telephone if you agree to that contact to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this Web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorised interception.

Please be aware that Internet transmissions, to include emails, are never totally secure. Information you submit to this site via the Internet or through email may not be secure; however, we will take reasonable steps to protect any personally identifiable information you may transmit to us from unauthorised access and misuse. KCI cannot guarantee or warrant this Web site or its security components against breaches of security, the interruption of the system or user error and misuse.

Except for certain personal information that may be specifically requested in the Web site for a specific purpose, KCI discourages the submission of confidential or proprietary information to this Web site. KCI does not generally request or require such information and has no obligation of any kind with respect to such information. Any such information you submit to this Web site via the Internet, email or other electronic means is not considered confidential and may be used for various purposes by KCI without limitation to include, but not be limited to, developing, manufacturing and marketing products.

This site may contain links or references to other Web sites. Please be aware that we do not control other Web sites and that, in any case, this Privacy Policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit, whether sponsored or affiliated with KCI or not.
If you have any questions or concerns about this Privacy Policy or the information practices of this site, please contact us at privacy.office@acelity.com

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on 03/01/2009.


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Copyright © 1998 - 2013 KCI Licensing, Inc. All Rights Reserved.    DSL# 09-03-193.UK
This information is intended only for residents of the United Kingdom.
The product information provided in this site is intended only for residents of the United Kingdom.
The products discussed herein may have different product labeling in different countries.